CONTACT, founded in 2000 with infrastructures in Lisbon, Porto and Caldas da Rainha, is one of the largest providers of Contact Center services in Portugal, assuming as one of the most modern and competitive players in the market.
Since October 2016, CONTACT is part of the Armatis-lc group, a French multinational strategic player in the contact center market. Created in 1989 by Denis Akriche, Armatis-lc has 7,650 employees distributed across 24 different sites.
Present in France, Portugal, Poland and Tunisia, is specializes in the areas of customer care and telemarketing. Head of the Social Responsibility Certification and Signatory of the Diversity Charter, Armatis-lc was able to implement a growth model based on strong social responsibility values such as: innovation, diversity, excellence and commitment.
An acquisition, not a merger: both companies continue to work in the Portuguese market, with their brand and their specifics, while capitalizing on the benefits of the synergies created.